The Human-AI Handshake: A Framework to Build Trust and Unlock Innovation in Modern Security Ops

Michael Raggi

BSides NYC 2025 (0x05) · Day 1 · Tech - Other

In an era where Artificial Intelligence (AI) is frequently heralded as a transformative "Big Bang" for various industries, including cybersecurity, Michael Raggi's talk at BSides NYC offered a refreshing counter-narrative. Instead of focusing solely on the boundless potential, Raggi delved into the inherent chaos and challenges that unfettered AI deployment can introduce within an enterprise. His presentation, "The Human-AI Handshake," posited a human-centric framework designed to deliberately direct this "Big Bang," fostering an orderly universe where AI tools integrate seamlessly and effectively into security operations. The core premise is that for AI to truly unlock innovation, it must first earn the **trust** of the human operators it aims to assist.

AI review

A polished framework talk that repackages Rogers' Diffusion of Innovations and basic MLOps governance advice with a security-ops skin. The 'trust as the primary metric' reframe sounds novel in the abstract but collapses under scrutiny — it's a rhetorical move, not a measurable operationalization. Nothing here would surprise anyone who has shipped an internal AI tooling program in the last two years.

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