Lessons Learned from the Fires of Response
Lauren Proehl
SAINTCON 2025 · Day 1 · Main Track 2
Lauren Proehl, Global Head of Detection Response at Marsh McLennan, delivered a candid and insightful presentation at SAINTCON, drawing upon her 11 years of experience in blue team operations, from a Security Operations Center (SOC) analyst to her current leadership role. Titled "Lessons Learned from the Fires of Response," her talk offered a "hot take" on the evolving landscape of cybersecurity incident response, emphasizing both the human and technical challenges faced by defenders. The presentation moved beyond conventional technical advice, delving into the critical importance of soft skills, organizational culture, and strategic thinking in an increasingly complex threat environment.