Hackers don’t break in, they login: Why Identity Security Requires Your Attention
Dhivya Balasubramanian
SAINTCON 2025 · Day 3 · Main Track 1
In this compelling SAINTCON presentation, Dhivya Balasubramanian, Cybersecurity IAM Manager at Southwest Airlines, dissects the critical, yet often underestimated, domain of identity security. Her talk, aptly titled "Hackers don’t break in, they login," underscores a fundamental truth in modern cybersecurity: the vast majority of breaches exploit compromised credentials rather than sophisticated zero-day vulnerabilities. Balasubramanian passionately argues that while organizations invest heavily in perimeter defenses and advanced security tooling, the foundational elements of identity and access management (IAM) are frequently neglected, leaving the digital "front door" wide open.